Last Updated: September 2026

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Box Prime LLC (“Box Prime,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit or make a purchase from our website, create an account, contact us, or otherwise interact with our services.

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INFORMATION WE COLLECT

We may collect personal information that you provide directly to us, including:

• Name

• Email address

• Phone number

• Billing and shipping address

• Account information

• Order and purchase history

• Customer service communications

• Marketing preferences

When you use our website, certain information may also be collected automatically, including your IP address, browser type, device information, operating system, pages viewed, referring websites, and other information about how you interact with our website.

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HOW WE USE YOUR INFORMATION

We may use personal information to:

• Process, fulfill, and deliver orders

• Process payments and transactions

• Provide order and shipping updates

• Manage customer accounts

• Provide customer service

• Respond to questions and requests

• Prevent fraud and unauthorized transactions

• Improve our website, products, and services

• Analyze website performance and customer activity

• Send promotional or marketing communications where permitted

• Comply with applicable legal and regulatory requirements

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PAYMENTS

Payments made through our website may be processed by third-party payment service providers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

Box Prime does not directly store complete credit or debit card information when payment information is processed by these third-party payment providers.

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HOW WE SHARE INFORMATION

We may share personal information with service providers and business partners when reasonably necessary to operate our business and provide our services.

These may include providers that assist us with:

• Website and e-commerce services

• Payment processing

• Order fulfillment

• Shipping and delivery

• Customer service

• Email and marketing services

• Analytics

• Advertising

• Fraud prevention

• Information technology and website security

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect the rights, property, or safety of Box Prime, our customers, or others.

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COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember customer preferences, understand how visitors use our website, measure website performance, and support advertising and marketing activities.

Some of these technologies may be provided by third parties.

Depending on your location and applicable law, certain advertising or analytics activities may be considered the “sale” or “sharing” of personal information or the use of personal information for targeted advertising.

Where required by applicable law, you may have the right to opt out of these activities.

You may also control certain cookies through your browser settings or through cookie-management options provided on our website, when available.

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MARKETING COMMUNICATIONS

If you subscribe to receive promotional emails from Box Prime, we may use your contact information to send you information about products, promotions, offers, and other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Even if you unsubscribe from marketing communications, we may still send transactional or service-related communications regarding your account, orders, or customer service requests.

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DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

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DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, maintaining business records, resolving disputes, preventing fraud, and complying with legal, accounting, and regulatory obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

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YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to request:

• Access to personal information we maintain about you

• Correction of inaccurate personal information

• Deletion of certain personal information

• A copy of certain personal information

• Information about how personal information is collected, used, or disclosed

• Opt-out of certain targeted advertising, sale, or sharing activities where applicable

Certain requests may be subject to exceptions or limitations permitted by law.

We may need to verify your identity before completing a privacy request.

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HOW TO EXERCISE YOUR PRIVACY RIGHTS

To submit a privacy-related request, please contact Box Prime through our Customer Service page.

Please provide sufficient information for us to identify your request and, when necessary, verify your identity.

We will respond to valid requests in accordance with applicable law.

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CHILDREN'S PRIVACY

Our website and services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete it as required by applicable law.

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THIRD-PARTY WEBSITES & SERVICES

Our website may contain links to third-party websites or integrate with third-party services.

Box Prime is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

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BUSINESS TRANSFERS

If Box Prime is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

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CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, services, or applicable legal requirements.

When changes are made, the updated Privacy Policy will be posted on this page with a revised “Last Updated” date.

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CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us through our Customer Service page.

Box Prime LLC
Florida, United States
Website: Box Prime Store

Email: contact@boxprimellc.com